Frequently asked questions

Indeed! All travel is already included in our prices. Visit our investment page to learn more.

Every booking begins with a free initial consultaion by phone. Further calls are 100% free, and can be scheduled as often as you'd like. To reserve your date, a 25% deposit is required.

Our wedding videography packages typically range from $2,999 to $5,999. For detailed pricing, check out our investment page. We also offer discounted rates for elopements and micro weddings, ensuring every couple can have a beautiful film of their special day.

Absolutely! If your wedding is just outside North Carolina, we can sometimes make exceptions and give you the normal NC or CO rates. Please reach out if this is you!

Digitally. We deliver your wedding films through a custom digital gallery. This allows you to watch, share, and download your films as many times as you wish, preserving your memories beautifully and conveniently.

You will receive your wedding films approximately 60 days after your wedding. While we offer an expedited service for a quicker turnaround, we recommend allowing the full time to ensure the highest quality and attention to detail in your film.

In the unlikely event that we cannot film your wedding due to unforeseen circumstances, you will receive a full refund. If you need to change your date, we’re happy to accommodate you, provided your new date is available. Regarding cancellations: • More than 30 days before your wedding: cancellation results in forfeiture of the deposit only. • Less than 30 days before your wedding: an additional 25% fee applies to account for lost business. While this hasn’t happened yet, in the rare case of a last-minute cancellation due to illness or injury, a qualified replacement videographer will be present to capture your day with the same care and attention Addy would provide.

Yes! Every Heirloom wedding includes our core services, and you may add any a la carte option you desire.

We accept payments via credit card or check. To secure your date, a 25% deposit is required, with the remaining balance due 30 days before your wedding. This ensures everything is set for your special day.

Yes! We offer a 10% discount off all packages if paid in full at the time of booking.

Many photographers offer videography as an add-on, which can be a great option if you're looking for simple coverage. The difference is that at Heirloom, filmmaking is our full focus. Our process, equipment, and editing are all designed specifically for creating a film that feels like more than just a record of the day.